HIVE CRM

Reviews and comments

Loyalty Program

Table management

Queue management

Order management
and delivery

HIVE CRM

Reviews and comments

Loyalty Program

Table management

Queue management

Order management
and delivery​

Reviews and comments

Our platform have CRM system support so you can know your customer opinion about your restaurant.

  • Let you know what is your restaurant problem or some mistake that have been overlooked. With this, you can find a solution quick enough to keep customer loyalty.
  • Our CRM system will separate on 5 main cores of restaurant ( Food taste, Food look, Environment, Services and Value ) to pinpoint which part you have to develop.
  • Once you know that customer angry or very disappoint in you services, you can contact them directly to apologize and give solution.
  • Help you keep your loyal customer and increase a chance that new customer will become loyal customer from satisfaction index.

Loyalty Program

HIVE loyalty program will help you retain your customer by many rewards and promotion patterns to make them come back again and again and finally become your restaurant loyal customer.

Table management

You can easily manage your table status or even make a reservation for your precious customer in order to give your customer more satisfy.

Queue management

HIVE’s well organized queuing function will put you through your rush hour smoother than you ever been. This will make your customer happier while waiting for their queue.

Order management and delivery

You can easily manage your customer order via online method with HIVE accurate order management function. This function is surely enhance your customer experience.

  • You will generate more sales with this function, including customer satisfaction.
  • We use real and updated menu, details and price from your restaurant to give an accurate information to our customer in order to reduce information error into zero.
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